shutterstock_1107375554.jpg

Quality Consulting

Creating Positive Business Change


REVIEW

Each business is different - you occupy a unique spot in your marketplace.  We review your business processes with the idea that one size does not fit all. Whether you are looking towards improving quality business systems, environmental stewardship, or simply the bottom line, SURGENT can quickly and effectively review your current resources, capabilities and goals, and suggest where improvements make the most sense for your unique business. 

ASSESSMENT & RECOMMENDATION

Upon a more thorough review, SURGENT will assess individual processes against certifications, standards, accepted business practices, and any unique trends in your marketplace. In addition, we’ll find what areas can be adjusted to give you a competitive advantage. From there, we provide recommendations which your team can implement as needed, or SURGENT can either assist or lead the implementation effort.  

IMPLEMENTATION

Implementation is "where the rubber meets the road" - it isn't always easy.  However, effective implementation creates a cultural change that positively impacts the areas of your business that need improvement. SURGENT can help implement improved quality business systems, environmental stewardship, and promoting overall awareness throughout your organization. We can also tailor specific training and discussion groups within your organization to educate and encourage buy-in from all stakeholders. 

WHAT WE OFFER:

  • Business Consulting & Roadmapping for Positive Change

  • ISO 9001 Consulting / Quality Management Systems (QMS) 

  • ISO 14001 Consulting / Environmental Management Systems (EMS) 

  • ISO 45001 Consulting / Occupational Health & Safety Management Systems (OHSMS) 


MORE SERVICES INCLUDE:

  • QMS/EMS/OHSMS planning, development and documentation

  • Risk Assessment (identification, evaluation, and analysis) consulting

  • QMS/EMS/OHSMS implementation monitoring and support

  • QMS/EMS/OHSMS training, skills training and awareness programs

  • Root Cause Analysis and Corrective Action consulting

  • QMS performance indicators and objectives consulting

  • Process Improvement consulting

  • On-site certification, surveillance and re-certification audit support

  • Long term Quality Management System consulting support

 

Quality is the best business plan.” - John Lasseter