SKILLS

We understand that time is money.  We save you time by helping you obtain and develop skills necessary to efficiently and effectively manage your business quality system. For mature systems, ensuring those individuals responsible for its maintenance receive updated training periodically is also recommended as systems and technology changes.  

AWARENESS

Promoting awareness is key to ensuring your business quality system is treated with a sense of urgency and thoughtfulness throughout your organization.

BUY-IN

Having the right skills and creating awareness are prerequisites to creating buy-in throughout your organization. Tying performance to incentives (tangible or not) and ensuring buy-in from everyone from the front office to the production floor is what companies strive for. As the ebb and flow of business occurs, having buy-in throughout your organization creates a self-propelled, mature business quality system.

WHAT WE OFFER:

We can customize training for your group, or provide standard training based on industry best practices for the size and structure of your business.

Common training we provide:

• Quality Manager Boot-Camp (Kick-Start)

• Management System Effectiveness Training

• Internal Auditor Skills Training

• Management Responsibility / Risk & Opportunity Overview Training

• Implementing an Effective Corrective Action System

• Creating Continuous Improvement Program for Employee Buy-In

At SURGENT, we don't try to be all things to all companies. This allows us to concentrate on providing our clients with superior service. Our focus helps our clients grow their businesses.